Shipping Policy

Order Processing Time

All orders are processed within 2–4 business days of purchase. Orders are not processed or shipped on weekends or public holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there is a significant delay.

Shipping Time

Once your order has shipped, delivery typically takes 8–15 business days, depending on your location and local customs processing. Please note that this timeframe is separate from the processing time above.

Estimated total delivery time: 10–19 business days from the date the order is placed.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–72 hours for tracking information to update after dispatch.

Delays

Occasionally, shipments may be delayed due to customs processing, weather, carrier issues, or other circumstances beyond our control. We appreciate your patience and will do our best to keep you informed if we become aware of any significant delays affecting your order.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible — we will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed.

Customs, Duties, and Taxes

Depending on your country, your order may be subject to import duties and taxes, which are levied once the shipment reaches your destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Missing Packages

If your tracking shows your order as delivered but you have not received it, please check with neighbors and your local carrier first. If the issue is not resolved, contact us at [insert support email] and we will assist you.

Contact Us

If you have any questions about your shipment, please reach out to us at aplogisticspatel@gmail.com or. +61 431 911 980 , and we'll be happy to help.